Legal
Terms of service
The short version: you pay per completed phone order, you can stop any time, and you are responsible for what is on your menu. This page is not legal advice.
Last updated: October 2026
The service
ROAL provides an AI phone host that answers calls forwarded to a phone line we provide, takes pickup orders from the menu you configure, answers questions from the information you provide, and sends order tickets to your dashboard.
Price
$0.90 per completed phone order. An order is completed when the caller confirms their name, phone number, and items and the ticket is delivered to your account. There is no monthly fee, no setup fee, and no per-minute fee. Calls that do not produce a ticket are free. Orders are billed monthly to the card you add, plus sales tax where it applies, and each invoice is emailed to you. If you void a ticket in good faith, tell us and we will credit it. If we change the price, we will tell you in advance by email.
No contract
There is no minimum term. Stop using ROAL by pointing your phone number back to your own line. You can ask us to delete your account at any time.
Your responsibilities
- Keep your menu, prices, and hours accurate. The host repeats what you configure.
- The host tells every caller that the call may be recorded. If you write your own greeting, keep that notice in it where your local law requires it.
- Review tickets as they arrive. ROAL takes the order; your kitchen makes it.
- Use the service only for your own restaurant and only for lawful purposes.
What we do not promise
The host can make mistakes, and phone networks can fail. We work to keep it accurate and available, but we do not guarantee that every call will be answered or every order will be correct. Our liability to you is limited to the fees you paid us in the three months before the issue.
Trial hosts
Hosts built from a link without an account are for evaluation only, may be removed at any time, and are not connected to a phone number until you claim them.
Changes
We may update these terms. Material changes will be announced by email to account holders before they take effect.
Contact
Questions about these terms: vamsi@tryroal.com