Glossary
Number porting
What is Number porting?
Number porting means moving your existing phone number to a new phone provider or phone system.
## What it means in a restaurant Number porting lets a restaurant keep the number customers already know while switching how calls are handled behind the scenes. That matters for regulars who call for the same pepperoni pizza, soup of the day, or catering tray every week.
Example: A diner has used the same number for 12 years. The owner wants a phone host for pickup orders, so the main number stays the same and calls are routed to the new setup.
Why it matters for phone orders:
- Regulars do not need to learn a new number.
- Printed menus, Google listings, and old flyers can stay useful.
- It reduces confusion during a busy switch.
If you are updating how calls are handled, keep your number and forwarding plan clear before opening day or a holiday rush.
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